Refund Eligibility – Digital Products Only
At vstmarketplace.com, all our products are delivered digitally. Due to the nature of digital content, we offer refunds only within 3 days of purchase under specific conditions.
✅ You Are Eligible for a Refund If:
You request the refund within 3 days of your original purchase.
You have not downloaded or accessed the product files.
The product was incomplete, corrupted, or not as described.
❌ Refunds Will Not Be Issued If:
More than 3 days have passed since your purchase.
The product has already been downloaded or accessed.
The issue is due to incompatibility, wrong product choice, or change of mind.
You are requesting a refund for a bundle product where partial content has already been used.
📩 How to Request a Refund:
Email us at [email protected]
Include the following in your message:
Your Order Number
The Product Name
A brief explanation of the issue
Refund requests are usually reviewed within 48 hours.
💳 Refund Processing:
If your refund is approved, it will be processed within 3–5 business days via your original payment method.
Important Notice
By purchasing from vstmarketplace.com, you agree to this policy. We reserve the right to refuse a refund if we suspect policy abuse or fraud.